What personal information does Hometown National Bank collect online?
We collect personal information about you from the information you provide to us when you visit our websites and web pages. The information will depend on the Hometown National Bank website or web page you visit. This information may include, but is not limited to:
- Social Security number in whole or in part
- Phone numbers (including mobile)
- Account number
- Account number at a bank or other financial institution, type of bank account, and the name of bank or other financial institution
- Demand Note number
- Email address
- Email referral information
- Date of birth
- Current residential information including mortgage or rent payments
- Employment information
- Income information
How do you use the personal information you collect about me online?
We use the personal information we collect online to process your request for services, products or information, to improve our customer service and products, and to facilitate your participation in online activities. For example, we may use the information you provide when you complete an online application for a product or service in order to process and evaluate your application. If you request product information, we may use the information you provide to mail you information you request. We may also use the information we collect for analytic purposes, market research, or for marketing purposes, as allowed by law.
Do you share the personal information you collect about me online?
We may share some of the information we collect about you with third parties, such as companies performing services on our behalf, to provide the products or services you have requested. As permitted by law, we may share information we collect about you with companies with whom we have formal agreements to offer you financial products and services. We may also share information about you with our affiliates (other companies in the Hometown National Bank family) and with non-affiliates for analysis, market research and marketing purposes, as allowed by law. We may disclose your personal information as otherwise permitted or required by law.
When you browse or visit one of our websites, we may store certain information on your computer. This information may be in the form of a small text file called a "cookie" and can help us to tailor our sites to your individual preferences and save you time if you visit the site again. For example, cookies may include the country webpage you prefer or your language preference. Where specific programs associated with our websites require a user ID and password, you have the option of requesting that we save your user ID and password so that you will not have to re-enter that information the next time you access the website. This is accomplished by the placement of a cookie on your computer. We may also use cookie technology or other online tracking technologies, like web beacons, to gather anonymous, aggregate information about your visit to our websites. This information allows us to measure site activity and to create ideas for improving our sites and may include the time and length of your visit, the web pages you look at on our sites, the website you visited just before coming to ours and your internet service provider. If we provide you a link from an Hometown National Bank site to another site, we may track the fact that you navigated to that other site from ours, and we may track your activity while on that site. This will help us understand which links are helpful to you when you visit our site, and will help us provide you with links that may be of interest to you, when you visit our site again. You can disallow cookies by making the appropriate selection from your browser options to inform you when cookies are set or to prevent cookies from being set. However, if you set your browser options to disallow cookies, you may limit the functionality we can provide when you visit our site.
How can I change or update the personal information you collected about me online?
If you have questions about information you provided on an Hometown National Bank web site or web page, call the phone number or select the "Contact Us" link provided on the specific web page so that we may assist you.
What steps do you take to protect personal information about me?
We restrict access to the information obtained from our web site and web pages to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect your personal information. Companies that provide online services on our behalf are required by contract to protect customer information, and are only allowed to use the information for the purpose of providing the services we have contracted with them to provide.
Do you collect information about children?
We do not knowingly collect or maintain information provided on our web sites by children under the age of 13. Our web sites are not intended to attract children under 13.
Do you make public forums available on your web sites?
We make public forums available on our web sites, which may include the ability to upload text, photographs and videos that are accessible to the general public. Unless we tell you otherwise, any information you disclose in these areas may become public information. You should also use caution when deciding to disclose personal information in these areas.
This policy is effective December 7, 2012. We reserve the right to alter this policy at our discretion. Any change to this policy will be posted on our websites in a timely manner.